Privacy Policy
1. Data Controller
The data controller responsible for the processing of your personal data in accordance with this Privacy Policy is MY WAY Santiago. The company is duly represented by a registered self-employed professional (autónomo) in Spain, in accordance with Spanish law.
For the purposes of compliance with Article 10 of the Spanish Law 34/2002 (LSSICE) and the General Data Protection Regulation (EU) 2016/679 (GDPR), the representative’s information is available at the end of this document.
2. Collected Data and Purpose
We collect and process the following types of personal data:
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Identification and contact information (name, email address, phone number)
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Preferences regarding services, destinations, and offers
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Browsing and usage data from our website (via cookies; see Cookie Policy)
Purposes:
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To manage reservations and inquiries
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To provide customer support
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To send commercial communications (e.g. newsletters, offers, discounts)
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To send promotional content from selected partners via MY WAY Santiago (we do not share your data with third parties)
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To improve our services and personalize your user experience
3. Legal Basis
The legal basis for processing your data is:
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Your consent, explicitly given through opt-in forms
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The performance of a contract or pre-contractual obligations
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Our legitimate interest in improving our services and offering relevant content, provided that your rights are not infringed
4. Commercial Communications
By accepting our Privacy Policy and General Conditions, you agree to receive:
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Commercial communications directly from MY WAY Santiago
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Marketing emails on behalf of our selected partners, always sent by MY WAY Santiago (your contact details are never shared externally)
You can unsubscribe at any time through the link provided in each email or by contacting us directly.
5. Data Retention
We will retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
6. User Rights
You may exercise the following rights at any time:
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Access your personal data
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Request rectification or deletion
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Request data portability
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Object to or limit the processing of your data
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Withdraw consent (where applicable)
To exercise these rights, contact us via email or postal mail as shown in the Contact section.
7. Security
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your data.
